Returns policy

Thank you for shopping at elås. We appreciate your business and want you to be completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

Please note that it takes us some time to process your return once we have received it. However, we will do our best to process it as quickly as possible. If you have any questions or concerns about our Returns Policy, please do not hesitate to contact us.

Elås, Kongens gate 6, 0153 Oslo